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SLM: Certain clients sometimes/consistently cannot connect to the License Server, especially from remote locations
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In Serena License Manager (SLM) release 2.1.4, the FLEXlm core of SLM was upgraded from release 9.2 to 10.8. As a result, client libraries used in SLM 2.1.4-based product only wait 100ms for a response from the License Server if those clients only specify the name of the SLM server (and not port number as wel).
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Error connecting to Builder KB Server from Version Manager 8.1.4 Builder Integration
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This error is a result of a mismatch in the java code of the VM/Builder integration, most commonly encountered when using VM 8.1.4 with a Builder 6.3.1 KB server. VM 8.1.4 requires that the KB Server version be 6.4.1 or 6.41.1 so an upgrade of the KB server is required
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Getting Started
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As part of your install of Builder Limited, you will receive a 45 day version of Builder Enterprise. This allows you to review the features of Builder Enterprise and determine, based on your build requirements, if the Builder Enterprise version is needed. If you wish to upgrade permanently to Builder Enterprise, contact your Builder Account Manager.
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KM-Build6: Evaluation of Builder results in directory listing of files being displayed when trying to connect to Builder
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KM-Build6: Evaluation of Builder results in directory listing of files being displayed when trying to connect to Builder
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Serena License Manager 2.1.4 (SLM 2.1.4)
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1.7 Character Corruption in Version Manager Windows Client Host Name (DEF98893 - Client) Server names are no longer corrupted when users connect to the Version Manager Windows client and the host name for the client contains double-byte characters.
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Webex: Problems joining a Webex returns Error 104
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In order to resolve the issue, please advise your user to follow the below steps. Download, extract and run the WebEx services removal tool from http://support.webex.com/supportutilities/WBXRemoveTool.zip After running this above tool, please advise the user to download and install the meeting manager from the below link .
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KM-Build6: Remote Build Error - Stopping build due to compile or link error
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KM-Build6: Remote Build Error - Stopping build due to compile or link error
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Builder Web Client appears to "hang" when accessing the KB Server.
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For machines that do not have a connection to the World Wide Web or Internet, references from metadata on the KB server will not be resolved. This will manifest in the browser appearing to hang when loading the Builder Web Client connecting to the KB server.
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SLM: How to consolidate multiple license keys for one Host ID into a single license file
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With a valid Serena Support login that is tied to a site ID with current Support Maintenance (both are required) go to http://support.serena.com/licensing/Default.aspx Complete the 4 drop-down selections for Site, Product, Serial Number and version. Click the enabled "View Licenses" button below the fields that will take you to the "Manage Licenses" table
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Serena Builder for Professional User’s Guide
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37 Remote Build Server Permanent Licenses. . . . . . . . . . . . . . . . . . . . 38 PCLI Licensing Tied to Version Manager . . . . . . . . . . . . . . . . . . . . . 38 UNIX: Adding Setup Information to Accounts . . . . . . . . . . . . . . . . . . . .
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