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CMS-XML Troubleshooting communication among SBM Components using Wireshark
Wireshark captures all data that is sent over a network interface. By default Wireshark is not capable of capturing communications between components that are installed on the same Windows Server because those communications are not sent over a network interface. See this kb S140638 for a solution to this problem.
PDF Serena Application Release Manager Installation and Configuration Giude
d When the Create New z/OS UNIX File window displays, create a new directory called serservc with permission level 755. Required field values are:

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