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Article Support Platform Matrix for Serena Products
The Supported Platform Matrix outlines the supported client-side and server-side information, including supported operating systems, browser, third party plugins, Serena product integrations, character sets, and upgrade paths.
Article How do I register as a new Serena product user?
CMS-XML ZMF Hotfix to support ARM 1.1
The files contain hotfix components which have changed since the GA delivery of ZMF 5.6.2.03 on October 6, 2008. Do not install these components unless your ZMF task is running release 5.6.2.03.
CMS-XML IBM Unicode Services Red Alert (APAR OA48941) and Serena Software Mainframe Products
(If this link does not work for any reason simply search for APAR OA48941 on the IBM Support website.) The following Serena Software mainframe products make use of these Unicode Services and will also be affected by this issue once host systems are IPL’d on or after December 15th 2015: - the ChangeMan ZMF Client Pack, including both the ChangeMan ZDD and ChangeMan ZMF for Eclipse (ZMF4ECL) products.
PDF Serena Application Release Manager Installation and Configuration Giude
 A dedicated TCP/IP port ID must be assigned to the HTTP server.  A version of ChangeMan ZMF that supports ARM 2.0 must be installed. Refer to the ARM 2.0 Readme for information on versions of ChangeMan ZMF that support ARM 2.0.
CMS-XML Product Lifecycle and Platform Matrix
The Product Lifecycle page lists each product release, its status and the end of support date. Start at the Product Lifecycle page. Search for you product in the dropdown list.
CMS-XML ARM 1.2 Hotfix for ZMF 5.6.3 Compatibility
This Solution contains the ZMF components that are required to support ARM 1.2 on a ZMF 5.6.3 release. ARM 1.2 is compatible with ZMF 5.6.3 (plus hotfix) and ZMF 6.1.1.02. If you are running ARM 1.2 with ZMF 5.6.3, please install the hotfix attached to this Solution.
CMS-XML Enabling and Using Self-service Provisioning and Deployment
Self-service Provisioning and Deployment Overview The default implementation of self-service provisioning and deployment, or continuous deployment, in Serena Release Manager includes an integration with Serena Request Center (SRC) which is driven by Serena Request Center. If you are using this integration, you create service requests in SRC that initiate the self-service provisioning and deployment of an environment with no manual steps. Supported environments include Amazon Cloud EZ and VMWare.
CMS-XML Application Release Manager 1.1.0.01 Patch Release
See the latest ARM 1.1 Getting Started Guide (publication date July 2, 2009 or later) for information on installing and configuring ARM 1.1.0.01 in your environment. The documentation for ARM 1.1 can be downloaded from Serena Support , My Downloads. Please click here to access My Downloads, then select Application Release Manager.
CMS-XML ALM Connector: RestGrid using /almzmfws/services/SernetProxyHttpServer gives: Unknown error received 500
Contact support for a hotfix
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