Find Answers

Filter Search Results
All Operating Systems:
All Products:
All Solution Types:
Source:
 
Ask a Question
Example: "Database could not be verified"  
Tips | Start Over | Solutions | Alerts | Patches | Defects  
Pages [Next]
  Results
CMS-XML Why don't some users receive the "Welcome" e-mail?
Verify that the user has been setup properly in the Administration Module | Users and Security | Users . The user must be marked as an 'Active' user, and the email address must be valid.
CMS-XML When opening Documents Manager Administration, PPM Administration, or Agile Administration tool error "ConnectFailure.; Unable to connect to the remote server"
You may also get the following error in the Application Event Viewer. User Message: Fatal WebException occurred with status: ConnectFailure. Dev Message: Fatal web exception
CMS-XML How can I assign user stories to a developer?
The user and/or group must be setup in the Administration module on the Users and Security view. Users must be assigned either a role or added to a group that has appropriate permissions. To better manage permissions for large numbers of users, it is recommended you do so by adding users to groups that are setup with the appropriate role.
CMS-XML Agile Planner Demonstrations (Standups, Stories, Tasks, Backlogs, Projects, Users)
Breaking Stories into Tasks Managing Backlogs Planning Sprints
CMS-XML Importing Active Directory users into Agile on Premise shows all users as active
1. Create a Active Directory provider in the admin tool 2. Set the "Authentication Type" to Active Directory 3. Set the server to "serena.com"
CMS-XML Item type was not mapped error when using the SBM Report Mover widget in Agile.
In the example above for SBM the value for "Enhancement Request" can be found using either the SBM Administrator or Composer. Look for the field listing for one called "Type" and the values in the "Selections" section in the Administrator tool or "Value" section in Composer.
CMS-XML About deleting users from Mariner/PPM or Agile Planner
However, if you truly need to delete a user , you can give the Administrator role permissions to do so. Under the System Settings permission tab, there is a permission called "Purge Data". Under normal working conditions, this permissions should be remove.
CMS-XML How do I create New Users in Agile On Demand?
Create a user account in the Administration module navigate to the " Users and Security" view in the Administration module click the "New" button (green ball) on the toolbar
CMS-XML What web services does the Agile Administration tool use?
What web services does the Agile Administration tool use?
CMS-XML Unable to use database, if the database was created via Agile Administration tool
Unable to use database, if the database was created via Agile Administration tool
Pages [Next]

Welcome kb sso

My Recent Searches

Search Feedback

Are we answering your questions?

Additional Assistance

  • Submit a Case Online
  • FAQs