To fix this verify the url used for the SerenaAgileConnector WSDL is valid by putting that url in a browser. For instance in the error above this url isn't valid.
The following note may be helpful in troubleshooting connection failed errors. You can download a program called Soap UI for free and setup the following wsdl to manually test the connection to SBM.
There is probably an application that got created during the install called "Default Application2" You can right click on that and delete it. To test your work navigate a browser to the following location on the Agile server and the Web Service definition should show up. The Agile Connector is now installed correctly and you can continue the steps in the setup guide.
This updates in this release are primarily to fix issues with the Agile to SBM integration. DEF190168 Sprint and Team fields are not cleared out when Work Item is moved out of Sprint ENH191600 ItemManagement Web service operations do not return User Login IDs
