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CMS-XML How do I change the server name in email notifications to have fully qualified domain name in the url?
When you receive email notifications from Agile there are sometimes links that will go directly to the Agile server like the password reset email notification. This document describes how to change the url that gets created in those emails to have a fully qualified name for the server.
CMS-XML How do I change the server name in email notifications and the Copy URL option to use a fully qualified domain name in the url?
This document describes how to change the resulting url that gets created to have a fully qualified name for the server.
CMS-XML How do I create New Users in Agile On Demand?
click the "New" button (green ball) on the toolbar enter User Properties ( email , etc.) check the license box in the Licenses section
CMS-XML Why didn't I receive the Forgot Password email?
Verify your email address is correct. Check your junk mail or spam folder. It is possible that the email may have been redirected there.
CMS-XML Why don't some users receive the "Welcome" e-mail?
Have the user check their junk mail and spam folder. It is possible that the confirmation email may have been redirected there. If the solutions above don't resolve the issue, then you should contact your IT System Administrator to see if the emails are being blocked by another program or firewall.
CMS-XML Some users get email notifications while others do not
Some users get email notifications while others do not
CMS-XML Link from notification email does not open work item correctly
Link from notification email does not open work item correctly
CMS-XML Password emails are not always being received
Password emails are not always being received
CMS-XML Password reset gives error "Mailbox unavailable. The server response was: 5.7.1. We do not relay"
The mail server setup under Configuration | Environment Settings is setup to not allow relay emails . This is a common error when the on-demand product (AOD or PPM) is configured to use a mail server other than the on-demand mail server.
MS-EXCEL Agile On Demand 2009 R3 Supported Platform Matrix.xls
The "CharSet" worksheet describes which character sets are supported. The " Mail Svr" worksheet describes which mail server platforms are supported for OnPremise only The "Upgrade" worksheet describes which previous version upgrades are supported for OnPremise only
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