|
Results |
|
Sprint Task Board gives error "Stop running this script"
As the screen loads, you will suddently get the error "Stop running this script? A script on this page is causing Internet Explorer to run slowly. If it continues to run , your computer might become unresponsive."
|
|
|
Rich Text fields duplicate text, eventually the story/epic cannot be opened
NOTE: If there is a lot of data in the field, it make take a very long time for the page to load. Just be patient and wait for it to complete. If you get a message saying something like "this page is taking a long time to load, do you wish to continue running scripts ", choose yes.
|
|
|
How to delete your Web User Settings
If the user's settings seem to be causing display issues, you can delete the settings from the database using the command below. NOTE: SQL scripts should be run by your DBA
|
|
|
How to enable HTTP compressions for Agile
Unzip the attached file onto the Agile application server. Run the RunEnableGzip.bat script . NOTE:
|
|
|
Agile help may point to old version of online help file on certain screens.
To fix this run the two sql scripts against the agile database. update PES_DesignerForm set dfm_Layout=REPLACE(Cast(dfm_Layout as nvarchar(max)),'appVersion=2009.03.00.9999','appVersion=2010.01.00.9999') update PES_DesignerForm set dfm_Layout=REPLACE(Cast(dfm_Layout as nvarchar(max)),'help.serena.com/mariner','help.serena.com/alm')
|
|
|
How to Reset the User Settings
To reset your user settings, run the script below. The force the system to "forget" all of your previous settings and set the system back to its defaults. Be sure to replace "xxxx" with the login name of the user having trouble.
|
|
|
How to install an Agile patch
Click the execute button to run the script . If you get any errors, copy them and create a support case for additional help. NOTE
|
|
|
Project module gives "PESObjectNotFoundException", other modules give "The item that you requested could not be found"
Run the following script and replace XXXX with the obj_UID of the Product/Project returned in the first query. In the error above 42000 would be XXXX.
|
|
|
How to upgrade a Agile 2009 R3 installation to Agile 2010 R1, or Agile 2010 R2, or Agile Planner 2.3
Click the execute button to run the script . If you get any errors, copy them and create a support case for additional help. The system is now ready to run Agile 2010 R1.
|
|
|
Client-side browser requirements
Run ActiveX controls and plug-ins Script ActiveX controls marked safe for scripting ... You should check the platform matrix for the supported JRE versions for the version of PPM you are running .
|
|
|