If you have ldap authentication setup and attempt to login as one of the ldap users with a bad password then agile makes two attempts to connect and causes the users account to be locked out in Active Directory before the domain group policies limit. In other words if your group policy says accounts should be locked out after 3 failed attempts you will actually get locked out if you put in the wrong password in Agile just twice because it tries 2 times for each, so four tries with just two failed attempts.
In the Configuration module within the Environment Settings | Integration Settings screen there are a couple fields available to setup the integration to SBM. What does the error "Test SBM Integration Failed " mean and how to troubleshoot it?
The Integration Settings view in SBM was updated to encrypt the password stored in the database, but the corresponding change was not made in to the Serena.Agile.EventListener.MashupEvents plugin code. Because of this, the communication between SBM and Agile fails .
