Without pushing any of them over to the right like they are active go into the Agile UI and look at the Users & Security screen. All the users will be in the list and when you click on each one the Active box is checked giving the impression they are using a license . This checkbox should be unchecked for any user that isn't active in the admin tool as well.
are most easily created using the "Add" menu in the Resources module toolbar can be created quickly using the "New Resource from User" menu item to create a resource for a user you have previously created in the Administration module creating a resource does create a user account; however, the account will not be " licensed " and will not be " active "
... ) Install a license with 5 users ... ... flag them as active . ... seats for this license . This is expected because you are out of licenses . ... You will notice that the user is still created and still marked as active . ... If you do not have any more licenses , the user should not be created. ... 1) Delete the user that gave the license error. 2) Delete a different active user or make change another user to be inactive. 3) Re-add the new user that gave the license error earlier.
