Find Answers

Filter Search Results
All Operating Systems:
All Products:
All Solution Types:
Source:
 
Ask a Question
Example: "Database could not be verified"  
Tips | Start Over | Solutions | Alerts | Patches | Defects  
Pages [Next]
  Results
Article Support Platform Matrix for Serena Products
The Supported Platform Matrix outlines the supported client-side and server-side information, including supported operating systems, browser, third party plugins, Serena product integrations, character sets, and upgrade paths.
Article How do I register as a new Serena product user?
CMS-XML Agile help may point to old version of online help file on certain screens.
To fix this run the two sql scripts against the agile database. update PES_DesignerForm set dfm_Layout=REPLACE(Cast(dfm_Layout as nvarchar(max)),'appVersion=2009.03.00.9999','appVersion=2010.01.00.9999') update PES_DesignerForm set dfm_Layout=REPLACE(Cast(dfm_Layout as nvarchar(max)),'help.serena.com/mariner','help.serena.com/alm')
CMS-XML Environment information in the Help dialogs reference "Mariner"
By clicking on "Help" and viewing the Environment information, customers will see references to Mariner in the product. This needs to be updated to the current product branding
CMS-XML How to change the Contact Support link
The following script will change the Contact Support link to point to the location you give: UPDATE PES_System SET sys_Value = 'xxx Complete URL here xxxx'
CMS-XML Get "Page not found" error in Agile clicking on the Feedback button, Support Forum or Product Blog links under Help.
Update it to:
CMS-XML What's New or Getting Started screen shows error in Agile about Object Not Set to Reference or 404 file or directory not found.
update PES_System set sys_Value= 'http://agile.serena.com/Agile/ Help /AgileStart/' where sys_Key='AgileOnDemandGettingStartedURL' After running this you will probably have to restart IIS in order for the type system to reload.
CMS-XML How can you make Agile not check the browser version you're using to login with?
Note: Check here for the supported browsers. Changing this key doesn't change the list of supported browsers.
CMS-XML Document view does not work correctly when added to a story
You can attach, check out, check in, update, and view the files just find. But, you cannot enter any of the supporting information. In other words, you can't enter a title or description.
CMS-XML Online help has erroneous reference to Demand vs. Capacity tab
In reviewing information on snapshots at http://help.serena.com/alm/agile_2010_r2/view_datasheets_snapshot.html there is mention of a Demand vs Capacity tab. Agile Planner does not have this feature and the reference is a carryover from older releases of Mariner.
Pages [Next]

Welcome kb sso

My Recent Searches

Search Feedback

Are we answering your questions?

Product Demos

Dimensions CM: Introduction to streams (demonstration)
This demonstration introduces Dimensions CM streams.

Additional Assistance

  • Submit a Case Online
  • FAQs