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CMS-XML Why can't I login to my On Demand product?
1. If you are a new user, verify that you have received the "Welcome" e-mail stating you have been added to your On Demand product website . 2.
CMS-XML Internet Explorer randomly hangs and/or the reports can no longer be run, and IIS must be reset
IIS is running and serving pages . ... (Be sure to replace “servername” with the name of your Mariner application server.) Are you prompted for your Mariner login ? If you login , what is returned?
CMS-XML When logging into Mariner, user has error "Logon Failed: Unable to connect to database"
When logging into Mariner, user has error " Logon Failed: Unable to connect to database"
CMS-XML Why didn't I receive the Forgot Password email?
I never received the "Forgot Password" email although I clicked the "Forgot Password" option at the bottom of the On Demand product Log On dialog.
CMS-XML Web Services "[URL_TO_GSOAP sbminternalservices72]" returned an error
When some users attempt to login via SSO, they receive the following error: Web Services "[URL_TO_GSOAP sbminternalservices72]" returned an error: "java.lang.illegalArumentException". The SSO-IDP.log shows the same error.
CMS-XML Understanding Mariner Security and Global / Administrative Roles
To secure an investment, go to the investment properties page and assign Users and groups to the non-administrator security role. To secure a resource team, go to the resource team properties page and assign users and groups to non-administrator security role.
CMS-XML ADM 2008 R1.04 Patch Release
For additional detailed information about applying patches to ADM 2008, see the section Applying Patches in the Application Development Management 2008 Deployment Guide , found on the support website at http://support.serena.com/Download/productDocumentation.aspx?version=2008+R1&MaterialCode=ADM&prdName=Serena+Application+Development+Management .
CMS-XML ADM 2008 R1.03 Patch Release
Upgrades from ADM 2008 R1, R1.01, or R1.02 are described in KB S135077: For additional detailed information about applying patches to ADM 2008, see the section Applying Patches in the Application Development Management 2008 Deployment Guide , found on the support website at http://support.serena.com/Download/productDocumentation.aspx?version=2008+R1&MaterialCode=ADM&prdName=Serena+Application+Development+Management .
CMS-XML Configuring Mariner to use its own application pool
Right click on the MarinerAppPool, and choose Properties. On the Recycling tab, uncheck the “Recycle worker processes” option. Under Default Web Sites , right click on the Mariner virtual directory, and choose Properties.
CMS-XML How to test a SOAP web service call from the server
that there are cases where you may prefer to test a web service call from a web page . See KB S142013 to use the web page method.
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