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CMS-XML Internet Explorer randomly hangs and/or the reports can no longer be run, and IIS must be reset
Gather all of the following logs. KB document S135391 details the location of all of the Mariner logs.
CMS-XML Exporting Excel Document from a Report Creates a Corrupt Document
There is no current limitation on the amount of text users may enter into a Mariner text attribute. However, when a report is run that is based on the attribute with large amounts of text, the Excel file is corrupted because the content exceeds the SQL Report Services 2000 (SRS) limit of 4060 characters for exporting text into an Excel cell.
CMS-XML Unable to find new items in Work Center search
In all cases, items can be found in the Classic SBM interface. Also, older items can be found. It is likely that all of the symptoms are present even if not obvious.
CMS-XML ADM 2008 R1 Support Platform Matrix
The attached document explains in detail which operating systems, hardware, integrations, upgrade paths, etc are supported with ADM 2008 R1.
MS-EXCEL ADM On Demand Supported Platform Matrix.xls
The supported platform matrix is divided into several worksheets, each designed to give an appropriate level of detail . Please note that the
CMS-XML ADM 2008 R1.04 Patch Release
To install the release, you must first upgrade the ADM application and then migrate the database. Detailed installation steps can be found on the KB:
CMS-XML Error "No connection exists for: connection_name" when reset password
If the problem persists, please contact your administrator. Error Detail : Exception:
CMS-XML How to test a SOAP web service call from the server
Modify the URL on the line after "REM Set the strUrl variable to be your hostname URL". This should point to your SBM server. Place the VBS file on the desktop of your server.
CMS-XML Application Development Management (ADM) On Demand Supported Platform Matrix
The attached file is the ADM on-demand platform matrix. This document outlines the supported client-side platform information , including supported operating systems, browsers, third party plug-ins, Serena product integrations, and character sets.
CMS-XML When logging into Mariner, user has error "Logon Failed: Unable to connect to database"
The database connection information is not correct. To verify this information, check the PPM\Mariner\web.config file. The connections are listed at the bottom.
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