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CMS-XML When logging into Mariner, user has error "Logon Failed: Unable to connect to database"
When logging into Mariner, user has error "Logon Failed: Unable to connect to database"
CMS-XML Why can't I login to my On Demand product?
When logging into my On Demand product, I enter my User Name and Password and I get a message stating: "Invalid Username or Password. Please resubmit credentials"
CMS-XML Unable to find new items in Work Center search
Get the SSF.Log from [SBM]\common\tomcat\server\default\ logs or [SBM]\common\jboss405\server\default\ log . Review this log for recent activity. If all activity has stopped, and re-indexing from Configurator does not work, we likely need to rebuild the index.
CMS-XML Password Strength Policy (Mariner 2008 R3 and later)
This set of instructions also apply to on-demand customers. Log into Mariner as a user with administrator permissions. Go to Administration | Users and Security.
CMS-XML How to test a SOAP web service call from the server
IIS Logging
CMS-XML Internet Explorer randomly hangs and/or the reports can no longer be run, and IIS must be reset
Gather all of the following logs . KB document S135391 details the location of all of the Mariner logs.

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