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Application Development Management (ADM) On Demand Supported Platform Matrix
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The attached file is the ADM on-demand platform matrix. This document outlines the supported client-side platform information , including supported operating systems, browsers, third party plug-ins, Serena product integrations, and character sets.
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When logging into Mariner, user has error "Logon Failed: Unable to connect to database"
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The database connection information is not correct. To verify this information, check the PPM\Mariner\web.config file. The connections are listed at the bottom.
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ADM On Demand Supported Platform Matrix.xls
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information pertaining to future releases is Serena Confidential and should be considered for planning purposes only. No commitment
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ADM 2008 R1.01 Patch Release
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However, new users or users who choose to change their password will be required to follow the chosen password strength policy. The default password strength policy is “weak”. For more information , visit the following KB document:
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ADM 2008 R1.04 Patch Release
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For additional detailed information about applying patches to ADM 2008, see the section Applying Patches in the Application Development Management 2008 Deployment Guide , found on the support website at http://support.serena.com/Download/productDocumentation.aspx?version=2008+R1&MaterialCode=ADM&prdName=Serena+Application+Development+Management .
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ADM 2008 R1.03 Patch Release
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Upgrades from ADM 2008 R1, R1.01, or R1.02 are described in KB S135077: For additional detailed information about applying patches to ADM 2008, see the section Applying Patches in the Application Development Management 2008 Deployment Guide , found on the support website at http://support.serena.com/Download/productDocumentation.aspx?version=2008+R1&MaterialCode=ADM&prdName=Serena+Application+Development+Management .
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Unable to find new items in Work Center search
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Review this log for recent activity. If all activity has stopped, and re- indexing from Configurator does not work, we likely need to rebuild the index . However, it is also possible that there are issues indexing attachments which can prolong, or in some rare circumstances, stall the indexing process.
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Client-side browser requirements
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Cache is another key elemete on the client-side. If the browser requests data from the server too often, performance will be slower. If it does not request data enough, it could show outdated information. Below are
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Internet Explorer randomly hangs and/or the reports can no longer be run, and IIS must be reset
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After all of the setup steps have been completed, you will need to wait for the problem to happen again. As soon as you notice the problem, gather the following information as quickly as possible, in this order:
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