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Article Support Platform Matrix for Serena Products
The Supported Platform Matrix outlines the supported client-side and server-side information, including supported operating systems, browser, third party plugins, Serena product integrations, character sets, and upgrade paths.
Article How do I register as a new Serena product user?
CMS-XML Adobe Reader could not open "filename.pdf" because it is either not supported or because the file has been damaged
Adobe Reader could not open "filename.pdf" because it is either not supported or because the file has been damaged
CMS-XML Internet Explorer randomly hangs and/or the reports can no longer be run, and IIS must be reset
If Internet Explorer randomly hangs or if reports randomly stop working, you must carefully troubleshoot the problem to find the exact cause. This document will lay out the troubleshooting steps to help find the cause. Once you know the cause, you can decide the best course of action.
CMS-XML Application Development Management (ADM) On Demand Supported Platform Matrix
NOTE: If you are running ADM on-premise, refer to the platform matrix for the version you have installed.
CMS-XML ADM 2008 R1 Support Platform Matrix
ADM 2008 R1 Support Platform Matrix
CMS-XML ADM 2008 R1.04 Patch Release
For additional detailed information about applying patches to ADM 2008, see the section Applying Patches in the Application Development Management 2008 Deployment Guide , found on the support website at http://support.serena.com/Download/productDocumentation.aspx? version =2008+R1&MaterialCode=ADM&prdName=Serena+Application+Development+Management .
CMS-XML ADM 2008 R1.03 Patch Release
Upgrades from ADM 2008 R1, R1.01, or R1.02 are described in KB S135077: For additional detailed information about applying patches to ADM 2008, see the section Applying Patches in the Application Development Management 2008 Deployment Guide , found on the support website at http://support.serena.com/Download/productDocumentation.aspx? version =2008+R1&MaterialCode=ADM&prdName=Serena+Application+Development+Management .
MS-EXCEL ADM On Demand Supported Platform Matrix.xls
The "Client OS" worksheet describes the Client operating systems The "Database Management Systems" worksheet describes which DBMS versions are supported (N/A for On Demand products) The "Web Svr" worksheet describes which Web Server versions are supported (N/A for On Demand products)
CMS-XML ADM 2008 R1.01 Patch Release
Upgrades from ADM 2008 R1 are described in KB S135077: For additional detailed information about applying patches to ADM 2008, see the section Applying Patches in the Application Development Management 2008 Deployment Guide , found on the support website at http://support.serena.com/Download/productDocumentation.aspx? version =2008+R1&MaterialCode=ADM&prdName=Serena+Application+Development+Management .
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