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CMS-XML When logging into Mariner, user has error "Logon Failed: Unable to connect to database"
The SQL login or password have changed. To test this, log into SQL Enterprise Manager with the same login that is given in the web.config file. This will give a better error.
CMS-XML Why can't I login to my On Demand product?
If the above steps do not resolve the login issue or you are logging in for the first time you will need to check with your On Demand product Administrator to confirm whether you have been setup properly. The following steps are for your On Demand Administrator to use to determine a users email notification setup within the On Demand Application.
CMS-XML Internet Explorer randomly hangs and/or the reports can no longer be run, and IIS must be reset
Preparing for the Troubleshooting Steps: ... After all of the setup steps have been completed, you will need to wait for the problem to happen again. ... (Be sure to replace “servername” with the name of your Mariner application server.) Are you prompted for your Mariner login ? If you login , what is returned?
CMS-XML Unable to execute a command line using Ext.CmdLineWait() function
From the batch file, it is possible to setup the command line environment, PATH and other variables and output DOS error messages to a text file. ... However, it is recognized that once in production unwanted batch file modifications can break a production system.
CMS-XML How to test a SOAP web service call from the server
In addition to using this script, it may be helpful to enable IIS logging on the following virtual directory/applications. SBM Configurator creations these virtual directory/applications with logging turned off. ... How to Setup VB Script
CMS-XML Why don't some users receive the "Welcome" e-mail?
Verify that the user has been setup properly in the Administration Module | Users and Security | Users . The user must be marked as an 'Active' user, and the email address must be valid.
CMS-XML Configuring Mariner to use its own application pool
Configuring Mariner to use its own application pool
CMS-XML Web Services "[URL_TO_GSOAP sbminternalservices72]" returned an error
When some users attempt to login via SSO, they receive the following error: Web Services "[URL_TO_GSOAP sbminternalservices72]" returned an error: "java.lang.illegalArumentException". The SSO-IDP.log shows the same error.
CMS-XML Why didn't I receive the Forgot Password email?
I never received the "Forgot Password" email although I clicked the "Forgot Password" option at the bottom of the On Demand product Log On dialog.
CMS-XML Client-side browser requirements
Mariner, Agile on demand, and Application Development Management use an ActiveX control and MSXML for much of the UI. If ActiveX is not enabled or MSXML is not installed , you will experience any number of the following issues. This is not a complete list, but it gives an example of some of the types of issues that occur.
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