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Error "No connection exists for: connection_name" when reset password
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If the problem persists, please contact your administrator. Error Detail : Exception:
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Unable to find new items in Work Center search
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Look at the Indexer Directory Path located in the Configurator under the Common Services section. Browse to this directory and delete all files within it. Click the "Re-Index" button back in Configurator.
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When logging into Mariner, user has error "Logon Failed: Unable to connect to database"
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The database connection information is not correct. To verify this information, check the PPM\Mariner\web.config file. The connections are listed at the bottom.
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ADM 2008 R1 Support Platform Matrix
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The attached document explains in detail which operating systems, hardware, integrations, upgrade paths, etc are supported with ADM 2008 R1.
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ADM On Demand Supported Platform Matrix.xls
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The supported platform matrix is divided into several worksheets, each designed to give an appropriate level of detail . Please note that the
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ADM 2008 R1.04 Patch Release
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To install the release, you must first upgrade the ADM application and then migrate the database. Detailed installation steps can be found on the KB:
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ADM 2008 R1.01 Patch Release
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To install the release, you must first upgrade the ADM application and then migrate the database. Detailed installation steps can be found on the KB:
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Internet Explorer randomly hangs and/or the reports can no longer be run, and IIS must be reset
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On the Mariner web server, separate Mariner into its own application pool. For detailed steps, see KB S136310. Often times, this step alone will stop the problems from happening again.
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How to test a SOAP web service call from the server
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Modify the URL on the line after "REM Set the strUrl variable to be your hostname URL". This should point to your SBM server. Place the VBS file on the desktop of your server.
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Application Development Management (ADM) On Demand Supported Platform Matrix
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The attached file is the ADM on-demand platform matrix. This document outlines the supported client-side platform information , including supported operating systems, browsers, third party plug-ins, Serena product integrations, and character sets.
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