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CMS-XML When logging into Mariner, user has error "Logon Failed: Unable to connect to database"
This error is telling you that the Mariner/PPM application server cannot connect to the database server. Some common reasons this error may occur are:
CMS-XML Why don't some users receive the "Welcome" e-mail?
Have the user check their junk mail and spam folder. It is possible that the confirmation email may have been redirected there. If the solutions above don't resolve the issue, then you should contact your IT System Administrator to see if the emails are being blocked by another program or firewall.
CMS-XML Error "No connection exists for: connection_name" when reset password
When the administrator resets a user's password, the user is sent an email. The email contains a link. When the user clicks the link, he is prompted to reset his password.
CMS-XML Understanding Mariner Security and Global / Administrative Roles
Manage Datasheet Types -- Analyzer module Microsoft Project Connector (View) -- Investment module Manage templates -- Investment and Resource modules
CMS-XML Why didn't I receive the Forgot Password email?
redirected there. If you don’t see an email in any of the above mentioned places, then you should contact your IT System Administrator to see if it was blocked by another program or firewall.
CMS-XML Internet Explorer randomly hangs and/or the reports can no longer be run, and IIS must be reset
Once you know the cause, you can decide the best course of action. If you have trouble with this, contact the support team. They can help you to analyze the results of these troubleshooting tasks and help decide what to do next.
CMS-XML How to test a SOAP web service call from the server
2. Use the VB Script to test the web service call. It then writes the result of the call to a file, so that we can see what is happening in the connection .
CMS-XML Why can't I login to my On Demand product?
b. You should then receive an e-mail that contains a link to your On Demand product website. c.

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