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CMS-XML DIM9: Error message: The Dimensions server specified does not support connections from your client version
With DM_PRODUCT_USER set in dm.cfg on the server, users who log into Web Client receive: "Error: The Dimensions server specified does not support connections from your client version."
CMS-XML KM-Dim9: Is there a way for Dim Client installer to automatically change desktop client preferences based on OS?
Is it possible to set up the dm.cfg file in such a way that the system will be able to be intelligent and know that if its on Win2K it should look for MS Word in c:\foo while if it’s on WinXP it should look in c:\bar?
CMS-XML KM-Dim9: Replicator: Error: / cannot read Dimensions Client services file . Check permissions.
DM_SERVICES_FILE in the dm.cfg file does not exist
CMS-XML Issues with Dimensions Desktop client and ActivIdentity / ActivClient SSO / CAC client.
To disable loading these DLLs user needs to add the DM_SMART_CARD_DLL parameter to dm.cfg on the client and point it to some non-existing DLL file. For example:
CMS-XML DimCM: VRS: compaction on client timeout failed errors are occurring
1. Set SDP logging in the Server's dm.cfg file. See Knowledgebase Solution S142634 .
CMS-XML 12.x / build => Error during Build Execution : Internal SPI error: BCB1901000E Error: SOAP FAULT: SOAP-ENV:Client"Connection refused"
this is fixed by setting correctly only the DM_WEB_URL symbole in the dm.cfg as follow : DM_WEB_URL http://<servername>:<port > For instance, they would look similar to the following:
CMS-XML KM-Dim9: Replicator: Error: /, unknown service in TCP services file or Dimensions Client services file . Check contents and location.
appropriate entry has been made in the dm.cfg file.
CMS-XML Dim14: Client machine not polling server for new client updates using the Dimensions Client Auto Update option
To find out what was going on client -side SDP tracing was enabled by adding the following line to dm.cfg on the client : DM_SDP_TRACE <full path to folder of your choice\>
CMS-XML Dim10-12: Build returns: 19BC1000E Error: SOAP FAULT: SOAP-ENV:Client"No connection could be made because the target machine actively refused it. ".
1. The Dimensions CM Server is using a non standard tomcat port. Ensure the server DM.CFG has the correct non standard Tomcat port, for example the following server is running tomcat on port 8088. DM_WEB_URL http://stl-sup-sun2:8088
CMS-XML DimCM: User gets "This file could not be found ..." error when trying to browse a DOC or DOCX file from Dimensions client.
If upgrading client to newer version is not possible user can add DM_TEMPFILE_LIFESPAN parameter to dm.cfg on the client . For example, setting "DM_TEMPFILE_LIFESPAN 5000" will make the Desktop Client wait 5 seconds before trying to delete the temp file, which should allow MS Word sufficient time to lock it.
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