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KM-Dim9: User cannot get, check out, check in, add item or browse through Web Client with Sun Java
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Then restart the browser and try to logon to Dimensions again, OK the security prompt and try the operation again.
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DIM: No longer works following the release of Java 7 Update 51 (on January 14th 2014) if an older version of the Java plug-in is installed
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network: Created version ID: 1.7.0.51 security : LiveConnect (JavaScript) blocked due to security settings. where 1.7.0.45 is an example of the currently installed JRE and 1.7.0.51 is the newer version that the JRE found on the Internet.)
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Dim CM 14.2.x: Setting up Secure SDP via SSL for Dimensions 14.2.x installations
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/opt/serena/ dimensions /14.2/common/ jre /8.0/lib/ security /cacerts -storepass changeit -trustcacerts -file
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KM-Dim9:14516-ADMSYS_BAD_ENCRYPT Invalid encryption
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The Browser (if the error occurred using the Admin Console or Web Client) The Java in use (if the error occurred using the Admin Console or Web Client) The IDE used, if applicable
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KM-Dim9: user cannot get or check out, browse file system through Web Client
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On UNIX / Linux, with Mozilla, user gets permissions error when fetching or checking out a file (however, if logged on to UNIX as root, user is able to get / check out OK) Also, if user tries to browse the local file system duirng other operations, nothing happens when user clicks the Browse button. There are security / permissions errors in Java Console when this happens.
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Dim2009R2: SSO CAC: Error acquiring remote data: SSL handshake failed
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The above error occurs when the certificate has not been added to the global keystore of cacerts. To fix: Run the following command to add the certificate to the global keystore of cacerts: keytool -import -alias <your_certificate_alias> -keystore "<drive>:\path to Common Tools\ jre \6.0\lib\ security \cacerts" -storepass changeit -file "drive:\path to certificate file\<your_certificate.cer>"
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DMCM: Dimensions web tools not fully functional with Firefox 52.0 onwards
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Both available ESR versions of Firefox (52 and 45) still support the Java plug-in and can be downloaded via the URL: As with recent Java updates, the URL for the Dimensions common tools should be registered in Java's safe site list. Dimensions CM 14.3.3 and greater will offer Web Client Tools to make all version management operations work without Java on any supported browser on a Windows platform.
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Error code: SSL_ERROR_INTERNAL_ERROR_ALERT when user tries to add value to / edit a large valid set via Admin Console
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This appears to be caused by a JRE bug on Solaris. The workaround is to make a backup copy of /opt/serena/ dimensions /14.3/common/ jre /8.0/lib/ security /java.security file (your path may be different), then edit it, comment out line 68, then renumber the leftover security.provider options, so it would look as follows:
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S141805 Dim14.2 SSO Install Checklist.docx
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Security errors will occur at this stage for the Web Client and Admin Console. This is due to the SSO Server being set to SSL and that our default sample certificates (located in the $Tomcat/conf directory) are set to “localhost” as the CN name. The ability to login is enabled as the Root CA of ‘Serena Sample CA-2’ has been added to the file of $ JRE \lib\ security \cacerts.
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S141322 Dim14 Upgrade Checklist.docx
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$TOMCAT\webapps\alfssologin $TOMCAT\webapps\TokenService $TOMCAT\ jre \6.0\lib\ security
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