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CMS-XML Relationship service will not start - errors in relationshipservice.log as follows: THERE ARE MORE THAN ONE CYPHER QUERIES WITH NAME
C:\Program Files\Serena\SBM\Common\jboss405\server\default\ log \relationshipservice. log WARN 25-03-2015 10:33:56 [CypherQueriesLoaderImpl] -- cypherQueryIsAlreadyAdded(): THERE ARE MORE THAN ONE CYPHER QUERIES WITH NAME: getOneLevelDependentCIs WARN 25-03-2015 10:33:56 [CypherQueriesLoaderImpl] -- cypherQueryIsAlreadyAdded(): THERE ARE MORE THAN ONE CYPHER QUERIES WITH NAME: getAssosiatedCrs
CMS-XML Orchestrations failing and server.log shows ORA-12519: TNS:no appropriate service handler
Orchestrations failing and server. log shows ORA-12519: TNS:no appropriate service handler
CMS-XML Get "jboss:service=WebService java.lang.Exception: Port 8083 already in use" or "Port value out of range:" in server.log
Get "jboss:service=WebService java.lang.Exception: Port 8083 already in use" or "Port value out of range:" in server. log
CMS-XML How to get logging from a Notification that calls a web service.
When you create a notification you can have it call a web service as its action and map return fields from the web service to your sbm item. These can be tricky to troubleshoot because there isn't a lot of logging that takes place. The log for these events should show in the ns.log file.
CMS-XML How to get more logging when the SBM GSOAP web service is called
You can use the attached registry keys to enable some very basic logging about the soap request and response that gets sent and received from notifications or other web services. This can be particularly helpful when a soap request or response is too large and gets chopped of in the Common log . This logging will show the entire request and response envelope.
CMS-XML SLM service fails to launch on UNIX - SerenaLicenseSerer.log has error "(lmgrd) merant exited with status 47 (Child cannot exec requested server)"
yields an error similar to the following in the SerenaLicenseServer. log file: 8:05:59 (lmgrd) license daemon: execute process failed: (./merant
CMS-XML How to capture additional data received between the SBM RESTCaller and REST service. This is in addition to that captured by default in the Common Log.
IMPORTANT: REMEMBER TO RESTORE THE BACKED UP VERSION OF jboss- log 4j.xml to SBM\Common\jboss405\server\default\conf\jboss-log4j.xml ONCE THE TEST IS COMPLETED
CMS-XML Get the following error in the common log using the RESTCaller web service connecting to an HTTPS url.
Get the following error in the common log using the RESTCaller web service connecting to an HTTPS url.
CMS-XML Get the following error in ns.log when scheduled report takes over a minute to run. Exception occured during invoking AE web service 'RunReportXML': Read timed out
Get the following error in ns. log when scheduled report takes over a minute to run. Exception occured during invoking AE web service 'RunReportXML': Read timed out
CMS-XML SDA: Agent Log showing SSL Exception
The agent is shown in offline mode in the SDA resources page but the agents service is started. In the agent logs we see the error :
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