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CMS-XML Differences in behavior between POP3 providers for ALF e-mail events
GMAIL mailboxes automatically convert e-mail messages into multi-part messages, one of which is text/plain. This means an e-mail that is originally formatted in HTML and sent to a GMAIL inbox can be retrieved by SBM and used as an ALF e-mail event. This means you can send HTML-formatted e-mail from Exchange to a GMAIL inbox and the e-mail will be recognized as an event.
CMS-XML Email submission and Microsoft Exchange : unknown user name or bad password
In order to access a MS Exchange Mailbox using POP3 protocol you need to specify the mailbox as: (DOMAINNAME)\(DOMAINACCOUNTNAMEMAILBOXOWNER)\(MAILBOXNAME) Supply the DomainAccount password for the mailbox owner.
• Set up a POP3 mailbox • Prepare your workflow and projects by creating a transition that defines the Email state as the “From State” • Prepare user accounts by granting “submit” privileges into the project used by E-mail Submission. You must also ensure valid e-mail addresses are provided in TeamTrack for users who will submit items via e-mail.
CMS-XML Browser Interface Release Notes - TeamTrack 6.1
50. If the E-mail Recorder is enabled for your system, the name of the POP3 mailbox designated for the E-mail Recorder is now automatically added to the To line when users reply to e-mail notifications via their external e-mail client. This feature is not available for the E-mail Recorder if the Notification Server is using a MAPI mail server.
PDF TeamTrack Database Schema
TS_ID int 500 Unique numeric id per mailbox. TS_NAME varchar(64) 500 Name of the mailbox on the pop3 server. TS_PASSWORD varchar(64) 500 Password for the mailbox.
CMS-XML Readme for SBM 10.1 as of 9th February 2012
* Mailbox creation for e ... ... you to provide test data during the ... and replace that test data with production ... ... to run diagnostic tests against your SBM ... ... can use these tests to help you ... The Diagnostic Tests tab enables you ... run certain diagnostic tests from a list ... These tests can be used ... ... run the diagnostics tests if you are ... ... allow connection through POP3 or IMAP. If no such restrictions exists, consider choosing SMTP for the Notification Server and POP3 for the Mail Client because they enable faster connection speeds than MS Exchange.
CMS-XML Read timed out Error message for MailClient email submit : ERROR ForkJoinPool-1-worker-1 2018-10-23 19:18:38,129 [notificationsrv.MailSubmitParser.MailClient] -- MailBox: "mailboxname", Could not create item "test item" at project "Projectname". Error: Read timed out
If the ns.log gets the following error message when processing emails then you need to increase your Web Services Invocation Timeout in Configurator for the Common Options in Mail Services:
CMS-XML Dim12: Request is not going to the expected inbox when there are 2 design parts affected
see screenshots + Test 1 : When creating a Request on Design Part F and G, the following is shown in the Console window :
CMS-XML Problem: TRK Summary pane of inbox is blank
Problem: TRK Summary pane of inbox is blank
CMS-XML Dim: Java API over WAN is slow to return change requests from user inbox
Dim: Java API over WAN is slow to return change requests from user inbox
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