poollogger: log: E: Authentication failed for user dmsys - 1 () msg: MsgStrAdd2: PRG4500325E Error: User authentication failed The following has been verified:
The following error is received when attempting to log into the Desktop Client when using SSO with SmartCards: Failed to connect to the Dimensions server. PRG7700117E Error: Invalid User ID or Password
After configuring Dimensions to use an SSO Server which has SSL enabled, the following error can occur when attempting to access a non-Java client, such as DMCLI, Desktop Client, etc: PRG7700105E Error: Failed to connect to the Serena Single Sign On server, please check the server is running and is correctly configured.
When logging into the Desktop Client with SSO enabled, the following error is being received: Failed to connect to the Dimensions server. PRG7700105E Error: Multiple users have been found in LDAP
12.2.x : using pdiff with SSO => PRG 7700110 E Error: Web Services "http://splm-tests/gsoap/gsoap_ssl.dll?sbminternalservices72" returned an error: "soap_wsse_verify_X509"
The above error can occur if the endpoints to the SSO Server are not correct. Verify the gatekeeper-core-config.xml and dm.cfg for the endpoints of the SSO Server making sure that they are pointing to the same. The endpoint should be similar http://ssoserver:8085/idp/services/Trust
Following errors are received when attempting to log into WebClient and/or AdminConsole when SSO is enabled: PRG 7700103 E Error: Validation of SSO token has failed; SignatureTrustEngine validation failed. NCL0004747E Error: Failed to execute RPC 139
