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CMS-XML Restart of JBOSS server sends out an old notification email
When we scan the ts_notificationevents table for the itemid and tableid, as specified in the notification subject, does a record exist for the item? If not then check the ts_notificationmessages table where the message subject is similar to that of the email. If there is not a record in ts_notificationevents or ts_notificationmessages then the rogue email is likely caught in the JBOSS Server cache .
CMS-XML Notification server not sending email - Error: Sender address rejected: Access denied
Notification server not sending email - Error: Sender address rejected: Access denied
CMS-XML E-mail submit fails with error: "Date has an invalid value" found in Notification Server log
E-mail submit fails with error: "Date has an invalid value" found in Notification Server log
CMS-XML Notification Server sends out duplicate notification emails
A user can receive multiple emails for a notification depending on the mail server setup. A mail server that uses tarpitting
CMS-XML Adding External Web Server Links to email Notifications
If you have TeamTrack running from two different web servers--one inside a firewall and one outside--you may want e-mail notifications to have a link to the issue accessible from both web servers. This enables both internal and external users to have access into TeamTrack from a notification . This tip guides you through the steps necessary to set this up.
CMS-XML Adding External Web Server Links to E-Mail Notifications
If you have TeamTrack running from two different web servers--one inside a firewall and one outside--you may want e-mail notifications to have a link to the issue accessible from both web servers. This enables both internal and external users to have access into TeamTrack from a notification . This tip guides you through the steps necessary to set this up:
CMS-XML How do I change the server name in email notifications to have fully qualified domain name in the url?
On the Agile server open the Windows registry with regedit.exe Find the following key HKEY_LOCAL_MACHINE\SOFTWARE\Serena\Agile Planner\WebServiceClients
CMS-XML Email Notifications Appear Incorrect
Depending on the type of mail server used for ChangeMan DS, different results are seen. Each mail server can be configured to modify an email notification. For example, the name displayed on the TO line of an email can either be gathered from the FULL NAME value on a DS user, or a mail server can display the TO name of what it thinks the FULL NAME of the user that is associated with the email address is.
CMS-XML E-mail notifications
If SMTP is not enabled on the host which is running eCM, email notifications will not be sent.
CMS-XML Mail Server Troubleshooting
We support SMTP email servers. But sometimes even with using SMTP protocol no notifications take place
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