Create new user account (user1) in App Administrator with regular product access Login to Work Center by newly created user user1 Look at the user details in the App Administrator.
1) In the Release Train application, create one or more Dashboard report of type Calendar Feed. For example, you may have one report that looks at Prod Start and Prod End dates and a separate report that looks at Deploy Start and Deploy End dates . When you save these reports, be sure to save them as Guest reports.
When a Login ID in SBM contains periods and you try to perform an action that will pass the Login ID as part of the header's request URL, the ISAPI filter on the IIS server will grab it believing that you are requesting a file with a specific extension with the extension being whatever follows the last period in your Login ID. This only seems to pose a problem if the customer has Request Filtering enabled in IIS where you have to create an "allowed" list of file extensions that can be requested.
This folder should be empty except after first installing one of the Serena Solutions like Request Center, RLM etc. If you haven't installed one of these solutions since the last time you restarted IIS then this folder should be empty. If it's not empty then try stopping IIS and move the contents of the payload folder to a different location and start IIS.