Recently they added a new Win2003 server. Once this server was added, it started introducing referrals into the Active Directory structure, and then replicated these updates to the rest of the LDAP servers. Hence, Dimensions authentication stopped working because Dimensions LDAP implementation will not work with referrals.
Please gather any applicable information from the list below and contact Dimensions Support for help with this error message. What you need to troubleshoot:
The simplest way to change the password associated with the base database schema user is to log onto your Dimensions Server machine and type at the shell prompt or windows command prompt: dmdba system/<password>@<connection-string> After connecting, at the dmdba prompt, type the following command:
Please gather any applicable information from the list below and contact Dimensions Support for help with this error message. What you need to troubleshoot:
When making changes with the Customized Menu Sets or Tools within the Desktop Client, the changes are saved into the local workstation registry and are only available on the workstation where the changes are made. Below is a list of where the items are stored in the registry for the various versions of Dimensions . For Dimensions 9.1.x: