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Error "BAD User is authenticated" after trying to setup email authentication
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ERROR 24-05-2022 10:08:05 [MailClient] -- Exception while processing mailbox recordersbm@o365.MyCompany.com : IX4 BAD User is authenticated but not connected .
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Failed login attempt with LDAP authentication causes two tries for each login.
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If you have ldap authentication setup and attempt to login as one of the ldap users with a bad password then agile makes two attempts to connect and causes the users account to be locked out in Active Directory before the domain group policies limit. In other words if your group policy says accounts should be locked out after 3 failed attempts you will actually get locked out if you put in the wrong password in Agile just twice because it tries 2 times for each, so four tries with just two failed attempts.
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Version Manager SSO Login Error: Connection exception using TOKENSERVERURL "...": Received fatal alert: bad_certificate.
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When Version Manager uses an SSO server running as part of SBM 11 or newer, and SSL Client Certificate Authentication is enabled, attempts to authenticate with a Username and Password (i.e. not using CAC) give an error similar to: Serena PVCS Version Manager (PCLI) v8.5.3.0 (Build 071) for Windows NT/80x86
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SBM: OAuth2 tokens must be refreshed every hour
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nested exception is: com.sun.mail.iap.BadCommandException: R4 BAD User is authenticated but not connected . at com.sun.mail.imap.IMAPFolder.logoutAndThrow(IMAPFolder.java:1180)
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KM-Dim7: Error: User authentication failed. Failed to start Dimensions server process. Unable to connect Inet Client.
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KM-Dim7: Error: User authentication failed. Failed to start Dimensions server process. Unable to connect Inet Client.
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Dim12: Failed to connect to the Dimensions server. ACL4502922E Error: Cannot open connection to host HOSTNAME Logon failed for user dmsys and domain . (1326: Logon failure: unknown user name or bad password.)
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Dim12: Failed to connect to the Dimensions server. ACL4502922E Error: Cannot open connection to host HOSTNAME Logon failed for user dmsys and domain . (1326: Logon failure: unknown user name or bad password.)
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Version Manager Rich IDE (RIDE) integrations fail to connect to SBM with error "Could not authenticate (Invalid user)"
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While trying to open a solution from source control from a RIDE client, attempts to connect to an SBM server fail with the error: Could not authenticate (Invalid user)
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Dim10: LDAP: Failed to connect to the Dimensions server. LDAP Error: (49) Invalid credentials, LDAP Server Error: 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 52e, vece, PRG4500325E Error: User authentication failed - LDAP bind to server failed
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Dim10: LDAP: Failed to connect to the Dimensions server. LDAP Error: (49) Invalid credentials, LDAP Server Error: 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 52e, vece, PRG4500325E Error: User authentication failed - LDAP bind to server failed
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"PRG7700105E Error: Error authenticating user (-1,073,741,715): Logon Failure" when using SSO to connect to Dimensions Desktop Client
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When logging into the Dimensions Client, the user may see the following error: Failed to connect to the Dimensions server. PRG7700105E Error: Error authenticating user (-1,073,741,715): Logon Failure
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Dim10: LDAP: Failed to connect to Dimensions Server, LDAP: (10) Referrals, PRG4500325E Error: User authentication failed - LDAP search failed, ACL4500326E Error: User authentication failed when connecting to host occurs
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When using LDAP with Dimensions 10.1.x, the following error occurs: Failed to connect to the Dimensions server LDAP: (10) Referrals
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