Defects

ALF SSO Gatekeeper error has occurred: Error obtaining security token. Validation of WS-Federation token failed with code 40:Token issuer not allowed.



ID:    D17798
Published:    13 September 2012
Updated:    30 July 2014
 

Defect Id

DEF224185

Originally Reported Against

Development Manager

Status

Implemented

Description

Error Obtaining Security Token

If when attempting to log on to the Serena ALM Configurator, you receive the error:

ALF SSO Gatekeeper error has occurred: Error obtaining security token.

Detail

Validation of WS-Federation token failed with code 40:Token issuer not allowed.

 

Resolution

This will happen if the security token from SBM is not also loaded in Tomcat. For specific steps, see KB S140637.

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