Alerts
Microsoft patches KB4338815 and KB4338818 may causes services to fail with port in use errors
| ID: | A87 | |
| Published: | 13 August 2018 | |
| Updated: | 13 August 2018 |
Operating System(s)
- Windows 2008 R2
- Windows 2012
Product(s)
- Dimensions CM
- Dimensions RM
- Licensing
- PVCS Tracker
- PVCS Version Manager
- Release Automation
- Release Control
- Release Manager
- Release Vault
- Requirements Manager
- SBM
- Service Manager
- TeamTrack
Description
On servers that deployed Microsoft security patches KB4338815 (Windows 2012 R2) or KB4338818 (Windows 2008 R2 SP1), TCP/IP connectivity to services may stop working following a service restart. The logs for these services may subsequently have errors similar to:
-
Tcp port is already in use
-
java.net.BindException: Address already in use: JVM_Bind <null>:PortNumber
When the command
netstat -a is executed, none of the ports reported in the error messages show up as actually being in use. (They do not have a LISTENING or ESTABLISHED state.)Only a system reboot can solve the immediate problem, but that fix is not permanent. See KB doc S142656 for a solution.
