Alerts

ChangeMan ZMF 8.1.2 and 8.1.3. Excessive GRS memory usage



ID:    A85
Published:    02 January 2018
Updated:    03 January 2018

Operating System(s)

  • Z/OS

Product(s)

  • ChangeMan ZMF
  • ChangeMan ZMF 8.1.2
  • ChangeMan ZMF 8.1.3
 

Description

Customers running ZMF 8.1.2 or 8.1.3 may see increased memory usage in GRS.  The issues and resolution are described fully in KB article S142347. 
http://knowledgebase.serena.com/InfoCenter/index?page=content&id=S142347 

Please review the article for details.

Please note: ZMF 8.1.2 customers must take the necessary steps to implement the fix for DEF297026.  The fix is included in ZMF 8.1.3.

A small number of ZMF 8.1.2 and 8.1.3 customers have continued to see excessive GRS memory usage after implementing this fix. This may or may not be accompanied by the following IBM error messages in the ZMF Server started task output or on the system log:

ISG378I GRS QSCAN ERROR COMMUNICATING WITH SYSTEM LPR1, DIAG=00000001
ISG377I GRS QSCAN INTERNAL ERROR, DIAG=00000004
ISG378I GRS QSCAN ERROR COMMUNICATING WITH SYSTEM LPR2, DIAG=00000001
ISG377I GRS QSCAN INTERNAL ERROR, DIAG=00000004

ZMF 8.1.2 customers who have implemented the fix for DEF297026 and ZMF 8.1.3 customers who continue to encounter excessive GRS memory usage should open a support incident requesting assistance.

The issue is fully resolved in ZMF 8.1.4 (Generally Available on 29 September 2017).
 

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