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CMS-XML How to modify the subject line of an outgoing item email
and default.txt which can be configured to include anything you want with any amount of static raw text or dynamic email tags listed in the " E-Mail Template Tags" section of the SBM Application Administrator Guide. However, anything you include in these templates WON'T be seen in the email composition window in the user interface.
PDF SBM Application Administrator Guide
▪ You can use any notification e-mail tag for the being monitored by an SLA; however, dynamic SLA-specific information cannot be included. If you want to include SLA information in an e-mail notification, create an e-mail template with static SLA information and then associate that template with the applicable action. For example, you could add "This is at high risk of SLA violation" to an e-mail template and then select that template when you create a notification for a high-risk SLA clause.
PDF SOO Administrator Guide Guide
▪ You can use any notification e-mail tag for the item being monitored by an SLA; however, dynamic SLA-specific information cannot be included.
PDF SOO Getting Started Guide
▪ You can use any notification e-mail tag for the item being monitored by an SLA; however, dynamic SLA-specific information cannot be included.
PDF Serena ChangeMan DS User Guide
5. On the New dialog, select the user who will receive the notification and type your custom e-mail subject and message, then click Save. See “Data Sources” on page 306 for more information about inserting dynamic variables into the e-mail . 6. Either: • Add more members to the Notification List by repeating steps 4 and 5.
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e-mail icon 268 reports 140 unrestricted 68 E-mail Administrator 18 e-mail messages E-mail Recorder 68 sending from Contact fields 66 sending from items 66 sending from User fields 66 sending from Web interface 66 using external clients 67 E-mail Recorder 68, 69 elapsed time in Date/Time fields 274 in State Change reports 194 electronic signature 53 equal to operator 210 Excel exporting dynamic data to 262 exporting static data ... icon 270 options 183 external users and e-mail 67 granting login to 88 revoking login 89
PDF Untitled
e-mail icon 272 reports 144 unrestricted 68 E-mail Administrator 18 e-mail messages E-mail Recorder 68 sending from Contact fields 66 sending from items 66 sending from User fields 66 sending from Web interface 66 using external clients 67 E-mail Recorder 68, 69 elapsed time in Date/Time fields 278 in State Change reports 198 electronic signature 53 equal to operator 214 Excel exporting dynamic data to 266 exporting static data ... icon 274 options 187 external users and e-mail 67 granting login to 88 revoking login 89
PDF Serena TeamTrack User’s Guide
Index equal to operator 153 Excel export icon 216 exporting dynamic data to 231 exporting static data to 230 exporting to 95 exiting TeamTrack 19, 24 external database posting to 175 External reports 128 display 129 Folders View 41 icon 219 options 128 external users and e-mail 195 granting login to 197 revoking login 198 F
PDF SBM Application Administrator Guide
Note: All notification template tags can be used in Notification e-mail templates for Service Level Agreements (SLAs); however, dynamic SLA-specific information cannot be returned.
PDF SBM Application Administrator Guide
Notification Tags Notification tags can only be used in Notification e-mail templates. Note: All notification tags can be used in Notification e-mail templates for Service Level Agreements (SLAs); however, dynamic SLA-specific information cannot be returned.
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