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CMS-XML When opening Documents Manager Administration, PPM Administration, or Agile Administration tool error "ConnectFailure.; Unable to connect to the remote server"
Exception Message: No connection could be made because the target machine actively refused it System Message: at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP)
CMS-XML Event viewer gives error "Fatal WebException occured with status: SendFailure"
... application log gives error : User Message: Fatal ... ... : The underlying connection was closed: An unexpected error occurred on a ... ... also gives these errors : ... - Using services host : SERVERNAME at ... ... (null) ERROR 5 - Fatal ... The underlying connection was closed: An unexpected error occurred on a ... ... from the transport connection : An existing connection was forcibly closed by the remote host . An existing connection was forcibly closed by the remote host ... - Using services host : SERVERNAME at ... When you open the URL given ... , you get error :
CMS-XML Error: "Could not add database connection." Manually editing web.config prompts to "save as"
This is a permission problem on the server . ... Open the properties of this file and click on the Security tab ... The user setup as the Anonymous user in IIS needs to have full permissions to this file. ... You should now be able to create the connection with the Admin tool.
CMS-XML External mashup events give error in alfeventmanager.log.
... 10,831 ERROR [http- ... ... ] -- Error obtaining security token ... Failed to resolve user ... more importantly the username and password setup ... Agile user may see this ... ALF Event Failed.: Error obtaining security token: Failed to resolve user In versions of SBM prior to 10.1 the workaround is to turn off SSO on the SBM server . ... Edit the following file on the SBM server . C:\Program Files\Serena\SBM\Common\jboss405\ server \default\deploy\eventmanager.war\WEB-INF\alf.properties
CMS-XML What web services does the Agile Administration tool use?
When you initiall start the Agile Administration tool it calls the following web service to list the existing connections . After it lists the existing connections when you attempt to create a new connection or view the details of an existing one the Admin tool uses the following web service url. ... Try opening a browser and going to each of those url's to see if you're getting an error . If you can't open those url's in a browser that will keep the Admin tool from connecting as well.
CMS-XML How to change the Agile client timeout
On your server , navigate to the installation directory, by default this is C:\Program Files\Serena\Agile\Agile. Find the Web.config, and open it in notepad. ... <sessionState mode="InProc" stateConnectionString="tcpip=127.0.0.1:42424" sqlConnectionString="data source=127.0.0.1; user id =sa;password=" cookieless="false" timeout="20">
CMS-XML How to upgrade a Agile 2009 R3 installation to Agile 2010 R1, or Agile 2010 R2, or Agile Planner 2.3
Launch the Agile Administration tool, and create each of the connections previously listed on the login screen. If you switched SQL Servers make sure the new connection points accordingly. ... Choose the connection from the dropdown list on the top. ... If you get any errors , copy them from the bottom half of the migration screen and create a support case for additional help. ... Open SQL Server Management Studio, and browse to the Agile database.
CMS-XML Error "Received an HTML response instead of an XML response" when open document view
The user who is running PPM (the application pool user ) does not have permissions to read the doc store folder. Give this user full control to the entire doc store folder structure.
CMS-XML Webex: Problems joining a Webex returns Error 104
We have a customer with whom we regularly webex and when they try connecting to a Webex session using their Windows 2008 64 bit server , they get
CMS-XML When edit rich text field on Summary view from Datasheet, get runtime error saying "Permission Denied"
1. Reports > any datasheet 2. Right-click a story to open Summary 3. Enter text in Description or Acceptance Criteria (both rich text fields)
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